A Team of Installation Professionals Trained To Ensure Your Satisfaction!
Our High Touch™ approach is most evident in our installation process. Our experienced carpenters have extensive knowledge of our products and the specialized ways they are to be installed.
Measure Twice, Cut Once
Getting precise measurements is the first step to a worry-free installation. Our team takes initial measurements in your home to provide a basis for pricing the project. Once you have decided on your product, we come out a second time for a more detailed measure. We will also evaluate your home for installation planning and will answer all of your questions.
A Plan For Success
Installing replacement windows or doors in homes ranging from newly constructed to more than a century old presents us with unique challenges every day. One of our best tools for overcoming those challenges is a thorough project plan that details our daily goals along with a complete schedule for the project. It’s a valuable piece of communication that keeps you informed on our progress.
Proper Installation Techniques
Our team has been trained to install our products according to manufacturers’ guidelines. We use the latest techniques and products to ensure your windows and doors perform optimally. Bad installation practices are one of the primary factors of customer dissatisfaction and can lead to premature failure of windows and doors or cause additional damage to your home. We take no shortcuts and offer a lifetime warranty on our workmanship.
Cold or Bad Weather Installations
We take great care in protecting your home from the weather when installing your new windows or doors. Check out our blog post “Seven Steps To Ease Your Fears About Cold Weather Installation” for all the details.
We want to make sure you have an outstanding customer experience.
Door Store and Windows installers are employees that receive extensive training – they are not hired contractors. Our polite, personable, clean-cut team members are focused on your satisfaction. This is part of our commitment to an outstanding customer experience for you.
What To Expect
The installers will take care of everything including covering your floors and the work area, properly installing your windows and doors and thoroughly cleaning up the area when they are done. They will demonstrate the operation of your windows and doors so you know how they work and answer any questions you might have about the products or installation.
Lead-Based Paint and EPA
The EPA has developed new lead safety guidelines that mandate contractors completing work on pre-1978 properties be certified and follow specific work practices to prevent lead contamination.
At Door Store and Windows, we are committed to your safety with work practices that comply with EPA rules. We take the proper precautions to work lead-safe, including minimizing dust, containing the work area and conducting a thorough cleanup to reduce the potential exposure associated with disturbing lead-based paint.