What makes The Door Store and Windows a great partner?
Find out what some of our customers had to say after working with us. We also have references available so you can talk directly to some of our recent customers.
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Dear Ann & Crew: Thank you so much for being such a pleasure to work with! Every time we work with you, everyone is so nice, punctual, and professional! You all know your stuff and we always trust you will do a great job! You haven’t let us down yet! We appreciate you guys and we are loving our windows! We will continue to come to you in the future and will happily recommend your business to others! Thank you! Gord & Jenny P. (Ann, I hope you had a fantastic birthday celebration)
Thank you so much for the lovely note. I am so happy that you are enjoying your windows. Thanks again for the business and please don’t hesitate to call if you need anything! Kind regards — Ann and the Door Store and Windows team
We were looking for patio doors and met with Karen. She was patient, thorough, unrushed and pleasant throughout. I couldn’t have imagined a better presentation. If you know very little or a fair amount about the product you are seeking, you could not have a better representative on your side than Karen. Great products and excellent people.
Thank you Dave for letting us know about your experience. We think Karen is pretty special too. — Ann and Laurie
My experience was 100% positive. Absolutely loved Dena! Excellent customer service! I truly enjoyed working with her as she helped me create the perfect look for my home. The installation team was polite, friendly, and efficient. They carefully protected my furniture from any possible construction dust, and cleaned during and after the install which was skillfully done. Now, I have a beautiful, high quality door with a gorgeous glass design. I couldn’t be happier!! I’m so glad I chose the Door Store and Windows. Thanks to all of you!
Thanks so much Veronica. We are so happy to please you. And you have a beautiful door too! Call again if we can be of service. — Dena, Ann, Laurie and the Door Store and Windows team
PS: Please tell your friends and neighbors!
Windows were completed ahead of schedule. Team arrived when expected. We have an old house, and there was some surface wood rot on one of the old window frames, and they diligently removed that before installing the new windows and cladding. They worked efficiently from set up to tear down. in addition to being air tight, our home is also quieter. There was a little glaze on one of the windows, but they provided a gift certificate for a free window wash, so that should take care of that. We also had our home painted prior to the window installation, and the windows really completed the look. We are so pleased with the outcome.
Thanks John and Linda for taking a few minutes to tell us how we did! We hope you are enjoying your new Marvin windows. Please remember us when you are ready to do more replacement windows and doors. We really appreciate your business. — Ann, Laurie, and the Door Store and Windows team.
Everything was top notch from the moment Karen came for our initial meeting. I listened to 7 window companies so I learned a lot about Windows! The reasons we went here are bc I liked the fiberglass Windows, more efficient and last 40+ years. We went with bronze and it gave our home a completely different look, it’s so classy, we love it! Steve and all the installers were amazing, so accommodating and respectful. such a great experience!
Thank you Shauna! We are so pleased that your project went well, particularly as you worked so hard to find the right product and installation team! We appreciate your business as well as your kind review. — Ann, Laurie, Karen and the rest of the Door Store and Windows team
We were truly impressed with the level of professionalism with the installation of our windows. They left my house cleaner than they found it! Not only was the installation top-notch and looks absolutely amazing, but they cleaned and cleansed as they went and respected my home to the utmost. What they thought was a one day job, turned out to be a two day install because of the care and time they put into each step of the process (they were fixing sills and putting all new wood and trim as well). When we called our sales rep to find out when we could get back on the schedule because the installers were not scheduled here for more than a day, she moved things around to get them back here the very next day. Thank gosh, because I was having company over the weekend and did not want my house to look half like a construction zone! They really exceeded my expectations and I would certainly recommend them to anyone who needs new windows. Oh, and the finished product looks absolutely amazing. Quality, quality, quality!!!!!
Our guys reported they felt the window installation went well. Based on your comments, they were modest! Thanks for affirming the good work they do. We are so very proud of them. Regarding the second installation day, we are really glad we were able to accommodate you. Teresa worked her magic to rearrange the Friday install schedule. Please call us when you’re ready for your next project! –Laurie, Ann, Dena and the rest of the Door Store and Windows team.
To say our windows are awesome is an understatement! But, even more impressive is the care this company took in ensuring a wonderful experience. As an example, Ann made an extra trip to check how our window frame would match theirs. That extra trip resulted in the choice that matches our den windows perfectly. The installation team was every bit professional and caring taking time for finishing touches. When a screen needed to be replaced, it was brought to our attention and a new one was brought out at our convenience. From start to finish, the Door Store and Windows team provided the service they stated that they would and did so with a flourish!
Dana, thank you for letting us know about your experience. We are so pleased your replacement window project went well! Ken also told me your home is noticeably quieter and more comfortable. That news bodes well for this winter. Please call when you are ready for your next project! –Laurie and Ann
“Practically perfect in every way.” Mary Poppins said it and we join in that description of our recent return to The Door Store for another restoration project. We had them build three very large bays of windows for a sun porch, a new front door, and an interior door for a sitting room that is uniquely designed for our home. Karen was our working partner, relatively new to The Door Store but an “old pro” in the industry. She brought us design wisdom and practical attention to planning that was superb. Steve H. came with his crew of six for two days and they were the ultimate: focused, attentive, responsive, hard-working, and skilled in every way. High marks again for our entire Door Store experience: A+++
Thank you so much for your wonderful comments. Karen and our incredible installation crew (the three Steves, Joe, Brad, and Cody) are the best! But we especially thank you for your business. If we can help in the future, please let us know. -Ann, Laurie and the TDSW team
We wanted to replace our front entry door and back sliding door, but because of the fantastic experience we had talking with Karen, we decided to go all out and replace our windows too! Start to finish everyone was professional, knowledgeable, and personable. They answered all of our questions, and we felt confident we were in good hands. The Installers put down runners to protect our carpet and covered all of our items with plastic. No mess or marks on the walls to be found when they left! We couldn’t be happier with the both quality of the doors/windows AND the sales/installation team. Thank you Karen, the Steves, and Cody!
Grinning big – ear to ear! We are so happy you had a “fantastic” experience. We will be sure to pass along your comments to the gang! Please let us know when we can help you again. -Laurie, Ann, Karen, the Steves and Cody
We purchased replacement storm and front door several years ago. They stand by their life time warranty. Brad was here today to fix the closing on the storm door. While here, he also fixed the top of the door where you could see daylight. He was very friendly and professional and very willing to please. Thanks for such friendly service.
Thank you, thank you for your comments about our service! We are proud to stand behind our work. And like you, we think Brad is the best. Thanks again for your comments. Please don’t forget to call us for your next exterior project. -Laurie, Ann, Brad, and the TDSWKY team
All the personnel from Door Store and Windows were professional, knowledgeable, and respectful. The doors arrived sooner than the predicted time. The installers arrived right on schedule, worked as quietly as they could, and finished without leaving any mess, and they used runners to protect the floors. When they finished the job, they took their time explaining how the locks worked and how I could contact Door Store any time I had any questions or concerns. I was really impressed with the whole process and very satisfied with the end results.
Thank you for the feedback! We hope you enjoy your door as much as the experience. Let us know about any concerns, and please remember us for your next door or window project. We would love to help you again. Again, thanks. -Ann, Laurie, Dena and the Door Store and Windows team
Our windows were installed on Tuesday, April 5. We were pleased with the job done by Joe and Cody (not sure of the names, sorry!). They arrived promptly at 8:30 and finished the job a little after 11:30, quite close to the estimated time. They worked professionally, taking care to keep our house clean and not be in our way. Thank you for your good service.
Thanks so much for your kind words! I am so glad you had a good experience. If you need anything else from us OR if you have any questions, please do not hesitate to give us a call. –Ann, Laurie and team
The Door Store has just replaced the last four windows in our house which brings to thirty the number of windows they have replaced; not to mention four doors. Installation, service and product quality have always been excellent. I would like though to single out Steve who handled the most recent installation. He was a pleasure to work with and as usual did a great job.
Thank you so much for taking time to tell us how we have performed for you. We will make sure Steve hears your praises. We appreciate your confidence in us for the last ten years. –Ann, Laurie and the Door Store and Windows Team
Had a difficult problem identifying a damaged lockset and sourcing a replacement. John took the time to assess what the situation entailed and was able to find a vendor that could figure out what we needed and had one in the shelf. I believe customer service is lost by and large but is alive and well at Door Store and Windows.
Thanks Jeff for your kind words about John. We strive to be good neighbors. Please call anytime. –Ann, Laurie and the Door Store and Windows Team
We ordered 4 sets of Marvin sliding glass doors for our sunroom last fall from the Door Store. Our sales person was Karen LaMontagne who was so wonderful to work with. She was very knowledgeable of her product and was very keen in her understanding of what we wanted for our sunroom. She came out several times to make sure things were done properly to our satisfaction. We could not have been happier with the installation as well. It was something I was dreading as it was 4 sets of sliding glass doors. The process was very efficient and to my surprise not even a mess and took 3/4 of a day to install. We love the workmanship and quality of Marvin doors and highly recommend The Door Store to do the installation. Thanks to all of you for a job well done!
Four sliding doors does seem daunting. But a doable project! You will really enjoy them this spring too. Thanks so much for your kind words. Please call us again when you are ready for your next project. -Karen, Ann, Laurie and the rest of the team
I cannot express enough how thankful I am to have found The Door Store. Quick and THOROUGH customer service which is rare today. The entire process of purchasing my Provia doors was simple and the install was even easier. When they came to install the doors, you could see they took pride in their work and in mine too! All of my items were covered with care and they were sure to explain what they were doing throughout the process. If and when we need more doors or anyone we know needs some this will be the ONLY place I refer. Kudos to you and your staff! Thank you again for all you did for Fenwick Place Apartments.
When your review crossed my desk, I immediately stopped other work to check it out. Wow! Thanks so much for letting us know how we did. We love what we do. And making our friends and neighbors happy is the most important thing we do. The entire team will be told about your complimentary review. Please let us know how we can help in the future. -Ann, Laurie and the Door Store and Windows team
Your windows are going through their initial test this week with cold temperatures, wind chills and snow. So far things look and feel great. I am warm and cozy! The installation procedure was smooth and painless. The men worked steadily and were courteous and meticulous. In fact, they were so eager to do whatever was needed that the youngest worker repaired one of my blinds that fell apart when I tried to removed it from the window. How kind! I would recommend your company to anyone who needed window replacement. (You can post this if you want.) I enjoyed working with you and your crew.
[Thank you for allowing us to post your comments.]
Thanks Mary for letting us know how your installation went. Please let us know when you need help with your next project! And thank you again for your business. It’s been our pleasure. Ann
My wife and I purchased Integrity windows and an Integrity French door for a home we have been remodeling. The remodel has been underway for nearly a year and as you can imagine there are a lot of appointments to make. I had forgotten an appointment time with a technician from Door Store and Windows to make a repair on our door. The technician called me 20 minutes after the original appointment time to ask if I would be arriving soon. After apologizing I told the technician the location of a hidden key and asked if he would be willing to enter the home without us to repair the door. The technician not only was understanding of my mistake, he was able to enter the home, moved some boxes we had stored in front of the door, and repaired it quickly. He called me after he completed the job to confirm that everything was in working order and that the key had been placed back in its original hiding place.
I was incredibly grateful of the service and extra effort of the Door Store and Windows technician and I would highly recommend them.
So glad we could be of service. We think Brad is great too! Happy Holidays -Ann and Laurie
Got my new storm door installed 11/10/2015. It looks great. Very durable & well constructed. The installer did a great job too. Fixed a section on the backporch floor too near the door. Very professional. Thanks to Dena too who worked with me. She took her time showing me all the options available.
Thanks so much for taking time to let us know how we did! We’ll be sure to tell Dena and your installer about your compliments. Happy Holidays, Ann and Laurie
On April 29th, I had a new front door with storm door and a window installed by your company.
What a great job! I am so pleased. This project was an excellent investment for my home. I’m just sorry that I waited so long to replace them. The front door is beautiful and well crafted.
The very long, narrow window is so nice and much more energy efficient. The old window was ugly, but this window is such a pleasure to look at.
Thank you to Steve and Steve for an outstanding job. They were very professional and did a fantastic job of installing the doors and window. They took their time and made sure everything fit, was caulked and sealed properly, and at the end of the job, they cleaned up. They left everything in perfect condition.
Also, thank you to Dena for assisting me in choosing the doors and window. She took her time in helping me with the selections.
My experience with The Door Store & Windows has been great. I will definitely return to your store for future projects.
Thanks so much for your kind words! We look forward to helping you in the future. – Ann and Dena
I am very pleased with everything about The Door Store and Windows. The product is wonderful, well built and beautiful. The most outstanding is the people. Everyone there was so kind, so professional, and so helpful. A wonderful company!
We are so pleased to have such great customers! Let us know if you need anything else! – Ann and Dena
We had all of our windows replaced in 2014 with a Marvin product and were so happy with our entire experience that we didn’t hesitate to go back when we replaced our front and deck doors this year. The products are wonderful, the sales staff knowledgable and honest, the installers prompt, efficient and clean, and the customer service the top of the line.
When we had a slight problem with the weather stripping on our windows, they were quick to respond and fix the problem. While installing our doors almost a year after getting our windows, they recaulked the windows where needed.
We would recommend the Door Store to anyone in the market. Great customer experience!
Thank you Emily for your recommendation. And coming back for another project is the ultimate compliment. Just let us know when we can help you again. –John, Ann and Laurie
We had all of the windows in our home replaced with Marvin awning windows and have been thoroughly satisfied, not only with the product, but with the service and professionalism of the entire Door Store team. Ann is quick to respond to any concerns and questions and the products she installs not only look great but provide a quiet, draft-free home environment. We would not hesitate to recommend the Door Store (and Marvin windows) to family and friends.
Thanks so much for your kind words. Hopefully, garbage day is now a quiet “sleep-in” day now that you have new windows. Let us know if you need anything else. –Ann
The Door Store and Windows was totally integrated in this process. Dena and Ann were instrumental in the door selection, purchasing, and installation process. They worked tirelessly with us and produced alternate ideas and solutions for the front door even when it seemed that options had ground to a halt. They are consumed with quality and rejected a door that had been ordered because it did not meet their quality. It was appreciated that they prevented a dissatisfied customer prior to an inferior door being put in place. Home visits, interior color coordination, practical experience all led to our complete satisfaction. The door was installed on a very cold day. The crew put up weather barriers and covered the floor in an effort to minimize any interior mess. The old door was removed and the installation was completed with as little interruption to the day as possible. We highly recommend the Door Store and Windows and their employees, and feel certain that they will satisfy any consumer door need that exists
It was such a pleasure to work with such great folks! Your door selection was PERFECT for your house! Thanks so much for trusting us with your remodeling project. -Ann and Dena
The Door Store and Windows is fantastic local retailer to deal with. Their installation crew is very professional. This retailer does exactly what they say they will do when they say they will do it.
We used the Marvin Ultimate Clad casement, we are very satisfied with the product and the installation.
We highly recommend the Door Store and Windows
Thank you so much Mr. Hazen. We appreciate your comments and endorsement. Please call us again for your next window or door project. -Ann and John
We recently had Marvin Clad Ultimate windows with Low-E 366 argon gas glass installed on the back and sides of our house. This glass really performs well with our southwest exposure! The windows look great and the installation crew did an excellent job even though it rained most all day. We also looked at Pella and Andersen but liked the tilt feature, color selection, extruded aluminum, and the overall quality of the Marvin windows much better. The Door Store and Windows exceeded our expectations!
Thanks so much for taking time to post a review. We really appreciate it. It’s been a pleasure working with you, and hope to help you again in the future. –Ann
Door Store and Windows is just wonderful. We had a front door on the house that we wrestled with the whole seven years we lived there and they replaced that. It was a front door with side panels. They got out there immediately. The front door is so beautiful. I’ll give them A all the way around. They came out and put the most beautiful door in and it was perfect. It fit perfect. They’re expensive but they were competitive. They were not overcharging any more than anyone else did. I even left the information for the new owners so they’d know who to call.
What a wonderful start to our day! Thanks so much for taking the time to tell us how we did. Thanks again for your business. –Laurie
Very good experience with the purchase and installation of Marvin replacement windows for the front of our home. We were reluctant to spend such a large amount of money, but are very pleased with the look both interior and exterior…hope to see energy efficiency soon. The employees were great to work with (very neat & professional) and even when there was a problem with the order, they worked to make it right.
We’re so happy that you had a good experience. The windows look like they’ve always been there. You should feel increased comfort and less neighborhood noise right away – which means energy efficiency is happening! Thanks for letting us take care of your window needs. — Ann and Laurie
The Door Store & Windows completely surpassed any and all expectations I had! I replaced all the windows in my home as well as opting to replace my front door and replacing a back sliding glass door for an exquisite French door that has made my home feel brand new! Mark K. is a great associate who took the time to explain each and all of the available options as well as their benefits and walked me thru each phase of the project to reassure my confidence. You could not ask for a more professional and attentive installation crew who showed respect and consideration to me as well as my property! Thanks again to both Steve’s and Tim for doing an incredible job that has transformed my house into a home.
Thank you for taking the time to share your experience. The entire team will appreciate your comments and your affirmation of their hard work and efforts. Thanks for your business too! — Laurie and Mark
Marsha and I are glad we returned to the Door Store for new windows after purchasing our front door there a few years back. Steve and Tim were truly professional installing our windows and took great care inside and outside our home. The windows look great and have proven to be much more efficient as promised. Our bedrooms are much quieter too as the road noise has diminished greatly. Many, many thanks to Ann and her entire team for another job well done!
So happy those fiberglass windows are meeting your expectations! A return visit from one of our customers is the ultimate compliment. Thanks! And thanks for your business. We really appreciate it. -Ann
Our criteria in the selection of replacement windows for our home were fairly straight forward, beginning with a variety of high quality products to choose from, the advantages of in-store installation, and first class service throughout the process. Ann Gregory, Craig Rowe, and their teams did a wonderful job for us, and met or exceeded our every wish throughout the process. Their professionalism was second to none and their attention to detail from the very beginning, was the key to the success of this project. These Marvin windows perform wonderfully in every sense, from energy efficiency, ease of care, noise reduction, appearance, and a style consistent with the original design of the home. We could not be happier in all respects with our choice of the Door Store and Windows for our replacement windows.
Bill, you and Jan were a delight to work with….a 5 Star customer! As always, we are here if you need us! – Ann
We wanted to send you an e-mail and let you know that we are very pleased with the windows that were installed in our home at #### ######## ##### on 11/26. The entire process starting with John Naiser coming to our home, meeting with John twice at the showroom, meeting with the installation supervisor and the final installation by Steve, Steve and Tim went flawlessly and the windows look great.
Thank you for the attention to detail and we have several additional windows and possibly a door or two waiting to be replaced by you in the future.
Thanks Robert and Barbara for letting us post your email to our website! We agree – attention to detail is important. We look forward to helping you with your next project. Thanks again for your business. -Laurie
This project was just completed for 29 Marvin window replacements and a front door sealing job. The whole process went very well and the quality of the product and installation fully meets our expectation, as is necessary to be satisfied with a home improvement investment of this size. We appreciate your company’s ability to project manage so effectively, as well as prompt attention to all things needed to complete the work to our full satisfaction.
We are happy only if you’re happy! And we thank you for your business. -Ann
We are very pleased with our new door which was installed on December 23.
Dena, our sales representative was wonderful. Worked so well with us in choosing the accessories and especially the color of the door, which blends so well with our brick. She made the entire experience so easy.
Steve, our installer, came promptly at 8:00 a.m. and worked continually most of the afternoon. He was most efficient and very professional — gave us such a confidence in his workmanship.
We have received many compliments from our neighbors. Thank you for making our Christmas.
Pat and Barbara G
Thanks Mr. & Mrs. G for letting us know that you are happy. Dena sent me an ’after’ picture and the door is lovely! You made a great selection. Thank you for your business and please remember us for your next home improvement project. -Laurie
I love my new door. I hate that I waited so long to replace my old one. Watching all the work your installer did let me see how poorly the previous company installers were at their job.
Thank you so much.
I am SO glad that you are happy with the door. You are valued customer and friend. I know your home is almost done, but I hope you won’t be a stranger! Once again, thanks so much for the business. Stop by and see us sometime…..SOON!
When challenges are encountered, and as well as you plan something always arises in a construction project, that in those moments you find the true character and integrity of a company, their people and organization. In our situation we were confronted with a situation where a subcontractor inadvertently broke a Marvin Ultimate Window Sash. I made one call to Don Erickson and it was reconciled and replaced on the day promised. In addition, one of our Simpson Doors developed a small bubble defect in the veneer surface. Once again I made one call to Don Erickson and the subject door was replaced from the manufacturer on the date promised at no cost. I have been in the construction and engineering business for over 30 years and as good as any product is I know that things happen that require remedy. I do not like to sweat the details. With The Door and Window Store I did not have that worry. Don Erickson took care of these details and performed true to his word. I judge the integrity of a company by how they deal with these adverse situations. It is easy to respond to a customer when you are seeking the order and business but the true measure of any person, business, or organization is how they deal with challenges and adversity whether created by an outside force or by material defect. The Door and Window Store and Don Erickson and Ann Gregory demonstrate the honor and character that most organizations can only dream. Thank you for your involvement in our home.
Laurie: On behalf of the Door Store and Window team, thank you for your comments. Yours was a big project with 42 windows and doors installed during construction of the new additions and by our install team in the original part of the house. It truly takes a team! We were pleased to fill your order and provide the services needed as the project progressed. It’s just what we do – for all our customers. Thanks again for letting us be a part of your dream renovation.
The 2 Steves installed 3 casement windows this am. We were very pleased with the work and the professionalism of the 2 men. They arrived when scheduled, did a fabulous job and cleaned up. Thank you, Kay & Dick G
So happy to help you with your window project! Thank you for your business. We appreciate it! –John
I’ve had the The Door Store install seven doors over the last ten years or so at three different houses. Every job was completed professionally from start to finish! I call my current home My Crooked Little House, but it’s not as crooked after The Door Store installers came. It’s safer and more beautiful. The doors are beautiful and well-made. I get compliments on my new doors every day from my neighbors, family and friends. 🙂
As always, it was a pleasure working with you. Thanks so much for your kind remarks and I hope that you will love your beautiful new doors! –Ann
I have just a couple of experiences with the Door Store. I am writing this review because they deserve the recognition of outstanding customer service. I have selected most companies to purchase from based on the testimonials, so I just want to assure you that you can expect great customer service from them.
Thank you! Everyone likes to receive good news and we are no exception. We have passed your compliments along to Tim who performed the service. We appreciate your past business and look forward to more in the future!
The service was fantastic. The actual doors and windows are just great – solid, clean looking, easy to use, keeps the outside temperature out of our home and the inside temperature in our home. Outside sounds are diminished. The men who installed the doors and windows did a great job. They spent a lot of time insulating the frames and then making sure they were installed properly. Amazingly, they cleaned up to my meticulous standards, and I wasn’t even home at the time they were finished. I would highly recommend the Door Store and Windows.
What a great way to start our day! I understand that minimizing outside noises is very important to you, and we’re so glad the windows are helping. Also, Ann told me you were amazed at how well the installers cleaned up. We are so pleased we met your exacting standards. Thanks again for your positive comments – which will be shared with the Door Store and Windows team. Please call us again when you have a project we can help with. Laurie
Excellent Windows with outstanding installation. Our Salesperson was John who was very professional and knowledgeable. The installation was done in a very timely manner and the staff did a perfect job.
Thanks so much Mr. Embry. And we really appreciate your taking time to tell us too! I’ll make sure everyone at the Door Store and Windows knows about your comments. Please call when you are ready for your next project. Laurie
I had 24 Marvin wood windows installed in my home done. I love them. My salesperson was John. He was so knowledgable about the different products available they carry and was so helpful in helping me make the best decision for my home. Now I’m working with John on replacing exterior doors. They did such a nice job at installing the windows, I am really looking forward to having the doors installed too.
Thanks Debra! It was a pleasure working with you. And I am looking forward to helping you with your door project. -John
Ann Gregory and her associates are wonderful. Ann was patient and professional in helping us select the perfect front doors for our home. She had great ideas on what would work best for our home and was prepared with several excellent choices when we visited the Door Store Showroom. She listened to our preferences and together we made just the right choice for our home. The doors were custom made to fit our home and were installed perfectly by the Door Store Installation team. The Door Store far exceeded our expectations and we have received many compliments on our new doors. We believe the doors were a great value, have significantly improved the appearance of our home and have the additional benefit of being energy efficient. We highly recommend the Door Store to our friends and associates.
Thanks Ray! We appreciate the opportunity to work for you.
I have used The Door Store and Windows before and was so delighted with their professionalism that I did not even hesitate to call them again. The front of my 50’s ranch home had six 5-foot 8-inch colonial windows with 24 panes in each. They were replaced with the Marvin Ultimates, grids with spacers inside and out plus tempered glass in the lower sashes because of the proximity of the glass to the floor and walkways. Ann Gregory has a knack of knowing just what you need in a new window style, color, and components. She was punctual, professional and very responsive. Just when I thought they could not do any better than my previous experience, they surprised me with the most quiet, smooth and neat installation. I hardly noticed they were even here. Bravo to the whole team at The Door Store and Windows. I highly recommend this company.
It was a pleasure working with the Door Store and Windows. They provided us with quality Marvin windows that we have enjoyed now for several months. The installation crew were the best. On-time, clean, and completed our job when they said they would. Overall, it was a great experience.
Thanks for the business! Let us know if you need anything! – Ann
Excellent experience all around. John Naiser took the time to explain and answer all questions. The installation crew did a fine job and cleaned up before they left. The windows were installed in our Great Room and we can feel the difference-no drafty feel and I thought we had good windows. We will be back for additional windows and doors next year. I will be putting you on the Owl Creek HOA recommended list.
Thank you so much for your kind words. I am so glad that your experience with the Door Store and Windows was positive. Thanks again and I hope you and your family have a very Merry Holiday Season!
Our experience with The Door Store and Windows was the best experience we’ve ever had in having contractors work on the house. From the minute I stepped in the door, Ann made me feel as if we’d known each other forever. There was an immediate trust that she wasn’t going to try to "sell" me anything. She listened to my needs/wants and my budget and we found the perfect solution together. The installation was beyond belief. The crew was polite and had a great work ethic. The final product was perfect. They were efficient and their work was immaculate. When they left I’m pretty sure it was cleaner than when they started. I loved dealing with this company. Every new window and door will come from this company in the future. Oh, and the windows and doors are great too!!!
We had 21 people to our cabin for a reunion on July 4. On the hottest days (104), you could stand by the new wall of windows and not feel a penetrating heat coming through. They really save on the energy!
Ann & Laurie,
I just wanted you to know what a “great” experience I had with my recent Marvin service call. Your rep contacted Marvin and Randy called me to say they would call when the product was available and they could schedule the repair. Randy called and scheduled a time to fix the torn screen on one of my windows. Upon arrival, Randy said they (Marvin) had improved the screens in the windows and they were planning to replace all 5 window screens, not just the one that was torn. They were on time, very nice and they cleaned up after themselves quite well.
I just thought you would appreciate knowing about my experience and reading something positive from a very satisfied customer!
The team did a good job on the installation of the new windows on the front of the house. They took great care in every respect, were on site when promised, and when they were finished, left the area neat and clean inside and out. In addition they took care of the old issues from the initial install, and we are satisfied with those resolutions. The windows look great…thanks for a job well done.