Let me star by just saying that I would NEVER EVER use them again, even if it was free! My...
Let me star by just saying that I would NEVER EVER use them again, even if it was free! My door installation service with them was AWFUL, TERRIBLE, whatever word you can find for unsatisfactory and UNSAFE!
I've taken the bait and agreed on a new door installation based on FALSE SALES promises. They showed up on time and removed the existing door. This is where the issues started.
The new door was not sitting straight in the jam from the beginning! There were uneven gaps all around the door jam and I asked them to fix them but they dit kept saying that's "normal"!?
I insisted on having this issue be fixed and they never did just saying it's "normal". This way frustrating and just poor service experience! Having a door barely closing is just poor customer experience, not speaking of security concerns and such!
DO NOT use this company if you are looking for quality work!
They never contacted me back, as promised, to resolve any issues. However they are calling/emailing me all the time for new business! Just so typical of a company focused on profit vs customer satisfaction!
I reported the issues to them but since they are sales oriented they never called me back. They are the perfect fraudster in this regard! Shame on you! Scamming local home owners with cheap sale scams and false service pretenses is wrong!