Customer Satisfaction, 12 Years Later!

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New doors and windows can be a big investment of time and money, but is that investment actually worthwhile? Recently we checked in with a Door Store and Windows customer who purchased twenty new Marvin windows for her home back in 2007. When we asked how the look and function of the windows compared to when they were first installed over a decade ago, she replied “I really can’t tell a difference.”

The Porter Family in front of their 12-year-old Marvin windows

When the Porters moved into their 90-year-old Louisville home in 2004, they knew that window replacements were on the horizon. They wanted windows that looked original to the home, but provided modern safety, energy efficiency, sound proofing, and temperature control. After looking into several local vendors, they decided to trust TDSW as an authorized installing retailer of Marvin windows.

After 12 years, these windows still look as good as new!

Once the Porters decided to move forward with Door Store and Windows, owner Ann Gregory visited Angela Porter in her home to look at the existing windows and discuss options. Angela recalls that this left a great impression on her as she had a young child at the time and visiting the Idea Showroom would have been difficult.

The Porters selected these Marvin windows because they were energy efficient, easy to clean, matched the style of the home.

The Marvin windows that the Porters selected had a historical feel and resembled the original windows in their home, with wood and framing color options that they could not find anywhere else. According to Angela, the installation process was quick and smooth. The windows offered immediate gratification and checked every box: beauty, safety, efficiency, and noise abatement. A bonus, she added, was the convenience of cleaning the easily removable windows.

The Porters also appreciated that Door Store and Windows is a local, family-owned company. In 2008, their home was damaged by a fallen tree, and while insurance covered the repairs, Angela recalls that TDSW representatives were quick to repair the broken windows to look exactly as they had before. If she had to do it all over again, she wouldn’t have changed a thing. “It isn’t inexpensive,” Angela said, “but it is worth it.” Door Store and Windows stands behind their products. Once the initial investment is made, our doors and windows will last, and if any problem comes up, we’ll will be there to fix it.

Let us help you love your windows. Call Door Store and Windows today!

Exterior Design Inspiration by Door Store and Windows

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Looking for exterior design inspiration? Door Store and Windows can help. Take a look at these gorgeous homes with Door Store and Windows products and find something that you’ll love.

Belknap Neighborhood Doors and Windows:
Full windows and doors on this fantastic Belknap brick home completely refreshed the look and feel of the exterior. The red is simply striking.

Vibrant Highlands Douglass Front Door:
This enchanting cherry red door highlights the rusty tones of this beautiful Highlands brick house. A bold color choice creates a warm and welcoming entrance.

Beechwood Village Florida Room:
Soak up the summer and warm up your winter with a Florida room like this one we replaced in Beechwood Village. These stunning, energy efficient windows maximize sunlight and bring the outdoors in without sacrificing comfort.

Indian Hills French Doors:
Simple, classic, functional, and striking. Look at how these Marvin French Doors transformed this Indian Hills indoor/outdoor entertaining space.

Crescent Hill Doors:
A new sliding patio door, front door, and side door. Refresh and modernize every entrance like we did on this Crescent Hill home for added security, energy efficiency, and beauty with a lifetime guarantee.

Highlands Curb Appeal:
This stunning Highlands home is the perfect example of how we take advantage of what the house already has. These gigantic, historically inspired windows blend elegantly with the existing architecture and provide ample natural light.

To view more amazing before and after photos, visit our Before & After Gallery. 

Eight Small Details that Made a Huge Difference in my Remodel

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A substantial remodel can completely change the look and feel of a home. With a lengthy project it can feel like one big decision after another, but don’t overlook or underestimate small details that can make a tremendous difference. Recently we worked with a client on a back-porch remodel that was chock full of little details.

Now that their renovation is complete, our client shared with us eight small details that made a huge difference to their remodel:

  1. Porch Ceiling: I chose to paint the porch ceiling a gentle blue color, partly because it’s a Southern tradition, but also because it matches my living room walls just inside. The color matching conveys a feeling of seamlessness between the indoor and outdoor areas, making the porch seem like an extension of my living room.
  2. Window Trim: In place of sidelights, I chose to put two skinny double-hung windows on either side of my patio door. When they installed the windows, they put a raised panel below the windowsill offering me a deep ledge and a beautiful decorative accent on the wall. My contractor also made custom plinth blocks to match the rest of the trim.
  3. Ceiling Fans: I chose to install contemporary fans in my otherwise traditional home. They’re beautiful, but also a statement piece. Similar to the blue paint color, I chose to have my inside and outside fans match. This supports the feeling of continuity between the indoor and outdoor living spaces.
  4. Patio Door: In order to maximize my space and to allow for a flat threshold, I chose an outswing patio door. I couldn’t have a screen door, but the outswing allowed me more flexibility with my interior design. Plus, the doors lay flat outside when they’re open, so they don’t take up porch space.
  5. Interior Wood: I chose a dark interior wood color for my windows and doors. The contrast is striking and really makes the beauty of the doors and windows stand out. If I’d chosen white, the doors would have blandly faded into the wall.
  6. Hardware: For my patio doors, I wanted to choose a dark hardware that wouldn’t show dirt as these doors will get a lot of use. I decided to go with an oil-rubbed bronze. An oil-rubbed bronze finish can turn, particularly in the sunlight, but since this patio door is in the shade, it was a great choice.
  7. Mismatch: Throughout my remodel, I’ve chosen windows of varying sizes, shapes, and heights. I never wanted all of the windows in my house to match. The windows and the patio door don’t line up perfectly, and I’m happy with that. I think the end result is eclectic and charming.
  8. Flashing: I’ve always loved the look of copper, and I’ve always wanted copper gutters. When the doors and windows were installed, I decided to get copper flashing above the patio door and patio gable window. This is a small detail that you might not notice at first glance, but it helps tie everything together and makes the space feel complete.

There you have it! Eight small details made a huge difference to the final product. Curious in reading more about this remodel? Check out our case study by clicking here.

Learn more about this project from the contractor, Todd Stengel, in this video!

From advising you on the swing of your patio door to ordering custom double hung windows that fit just perfectly in your space, Door Store and Windows can help your home remodel come to life. To get started on the project of your dreams, give us a call at (502) 822-5424 today!

Palladian Window Installation – Part Two

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Palladian Window Installation – Part Two!

Read part one of the Palladian window install blog here!

In our last post, we shared the initial stages of our largest window replacement to-date: a 10 ft by 17 ft, two-story Palladian window. One of the most important aspects of the installation was ensuring that the homeowner was without a window for as brief a time as possible. To guarantee a swift, safe, and secure installation, TDSW spent significant time in preparation. From start to finish, this Palladian window replacement took the TDSW crew three days.

Day 1

For the comfort and safety of the customer, it was vital that no part of the window remain open overnight. To ensure that the installation process could be completed in one day, the TDSW team spent the first day of the install in preparation, setting up and troubleshooting the installation process. Due to the size of the window, we built scaffolding so that the removal and install could happen quickly and safely on the second day. Once the prep work was complete, we were ready for the actual installation.

On day one we built scaffolding and did prep work to ensure that the window could be removed safely and easily on day two.

Day 2

On the second day, a team of six worked for approximately six hours carefully removing the old window and installing each piece of the new product. The glass in the old window was un-tempered and fragile, and this combined with the poor condition of the surrounding wood made the removal much more time-consuming than the installation. Once the old window was removed, the team installed the new product from the bottom up. By the end of the day, the window was fully installed and ready for finishing touches.

The old window had to be removed one pane at a time.

Day 3

On the final day, the team trimmed the new window and cleaned up the space. Casing was added to the interior, completing the look, while brick mold with an aluminum clad finish was added to the exterior. Finally, the team broke down the scaffolding and cleaned up any debris from installation.

The customer was delighted with the finished product!

Check out the time-lapse video of this project!

Door Store and Windows is proud to have the opportunity to replace the windows in your home, from the smallest to the largest statement windows. No matter the project, replacement, custom or new construction, TDSW is here to help. Give us a call today!

Door Store and Windows Rises to Any Challenge

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Palladian Window Replacement – Part One

With over twenty years of experience and a talented team of experts, Door Store and Windows (TDSW) is uniquely equipped to tackle even the most challenging installation projects. Recently, a client came to us after consulting with three other window replacement companies who were unable to complete their project. They asked us to replace their 25-year old, two-story Palladian window, and we were confident in our ability to make the client’s vision a reality.

Our largest replacement to-date: a two-story Palladian window.

To begin the process our Sales and Design Consultant, Karen, met with the client at their home to assess the window and evaluate the project needs. The window was severely rotted, and at 10 feet by 17 feet, it was the largest that we had ever replaced. During the visit, Karen took extensive measurements and then began the process of developing preliminary window drawings. Given its majestic size, Karen, Jim, and Craig of the TDSW team worked with the Marvin architectural team to engineer a custom replacement window built with structure and stability in mind.

The old window was severely rotted.

The homeowner wanted to preserve key design elements and the feel of the original window. We communicated with the client regularly during the design process, discussing options and architectural details to ensure the final product was a strong, durable window suited precisely to their tastes. Once the client was satisfied with the design, the Marvin team fabricated the window. A window of this size is too large to be transported in one piece, so it was designed to be installed in five sections at the job site.

The new window was designed to be installed in sections.

It’s not only custom designs and complex replacements that warrant this kind of thoughtful attention to detail. As a local business, we pride ourselves in treating each customer as a neighbor, being communicative, helpful, and willing to go above and beyond to solve any door or window design problem that you may have. Consistent customer service, no matter how large or small the project, is one of the many reasons why Door Store and Windows is your most trusted exterior design source.

Curious about the installation of the two-story Palladian window? Click here to read the rest of the story!

At Door Store and Windows, our goal is to provide peace of mind and customer satisfaction throughout the entire replacement process. If you have any questions, feel free to give us a call at (502) 822-5424.

Our Window Installation Process

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Quality Products Deserve Quality Installation

Replacing more than one window in your home may sound like a daunting project, but at Door Store and Windows we strive to make the replacement process as simple as possible for the homeowner. One important aspect of this is our efficient rolling installation.

During your window installation, the TDSW team breaks into two groups. Team A begins the installation process on the first window, removing the old and preparing the frame for the new. At the halfway point, team B begins removing the second window and preparing the frame. This way, as soon as team A finishes installing the first new window, the second is ready to be installed. This rolling process guarantees that the project is done quickly and efficiently without leaving your home vulnerable to the elements.

An installation project timeline depends on the number and type of windows you plan to replace. We are proud to say that we complete most of our installation projects in one to two days, causing as little disruption as possible.

Our window installation process consists of the following steps:

1. Team Arrival, Introduction, and Work Space Preparation

Our installation team consists of two to five people, depending on the size of the project. When the team arrives, they introduce themselves before preparing their work space. To contain debris, we place plastic sheeting on the floor and surrounding surfaces in each room. Our team lays a plastic walkway throughout the home so that our team members can carry heavy equipment without affecting your floor. As required by the EPA, we use additional coverage when replacing very old windows which have been covered with lead-based paint.

Plastic sheeting is placed around the window to be removed.

2. Verify Measurement

Before removing any windows, our team makes sure to re-measure the insert area and the new window. This guarantees that the correctly sized product was delivered and that we will be able to complete the project once we begin demolition.

Measuring A Replacement Window

A TDSW Installer measuring the window insert area.

3. Remove Old Window

After measurements are verified, our team carefully removes the first old window, preserving molding and surrounding areas.

The old windows are carefully removed.

4. Clean Insert Area

Once the old window is removed, our team cleans up any loose paint, dust, and other debris from the insert area. At this point in the demolition, you may be able to see inside your wall. This surprises some of our customers, but there’s no need to worry: our team will ensure that there are no signs of demolition once installation is complete.

The insert area is thoroughly cleaned before installation.

5. Installation

Our team carefully unloads the new windows, removes the packaging, and installs the product. Once the window is set and secured, we use spray foam insulation around the perimeter. This creates an energy-efficient seal. Then, we reapply the trim.

A TDSW Installer lifts the new window into place.

6. Clean-Up

After installation we clean up any debris, vacuum the area, and remove the plastic sheeting.

The finished product.

At Door Store and Windows, our goal is to provide peace of mind and customer satisfaction throughout the entire replacement process. Click here to learn more about the replacement process from consultation to install. If you have any questions, feel free to give us a call at (502) 822-5424.

Read about out our door replacement process by clicking here!

International Builders Show 2019

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Three Can’t Miss Updates From IBS 2019

Over the course of three days this February, TDSW attended the International Builders Show (IBS) in Las Vegas, NV, where we saw the best and most cutting-edge industry innovations. If you couldn’t make it, here are a few of TDSW’s can’t-miss takeaways from the show:

Ann, Laurie and Don at IBS Las Vegas

Your Door Store and Windows team at IBS 2019

    1. This contemporary Marvin pivot door, available now for spring patio projects. It speaks for itself; see it in action below.
    1. User-friendly windows ideal for kitchen remodels: It can be challenging to reach the locks on (and even to open) double-hung windows over a kitchen sink. Marvin has integrated the lock and lift in this sleek window that’s a cinch to unlock and open in one fell swoop; as you close the window it locks automatically. Even simpler: super easy-to-open awning windows.
  1. ZIP System Flashing Tape: when considering options for water and weather-proofing, builders who care about longevity have been leaning towards butyl-based flashing tape. At IBS we were able to see up-close the advantages of the acrylic ZIP System Flashing Tape, which offers a continuous air barrier, water resistive barrier, increased structural durability, and as you can see in this video from Matt Risinger, adhesion that builds over time (even in extreme temperatures.)

Interested in learning more about these or any other products we saw at IBS 2019? Your TDSW New Construction team is here to partner with you for your next building project. Give us a call today!

A Great Product That Won’t Break the Bank – TDSW Now Offers Sierra Pacific

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Sierra Pacific products add a modern touch to this rustic design

At Door Store and Windows (TDSW) we pride ourselves on offering our clients the highest quality products. That’s why we’re happy to present Sierra Pacific Windows to Louisville – a stylish product with a wide array of features and colors at a cost that won’t break your budget.

We are particularly excited to offer this product line to our professional partners. As you know, building a home is an extremely involved process, and it is important to meet the project budget while still providing a quality product for the client. Sierra Pacific is extremely cost effective for new construction and remodeling projects while still offering homeowners an array of features and colors to customize and match their personal style. For example, their wood/aluminum clad products are available in 75 different exterior color options, plus the products include a 20 year warranty for rot.

“Sierra Pacific gives us the ability to provide a good quality and diverse line of products and options to match the budget needs of more builders and homeowners than we previously could,” says Ann Gregory, TDSW Co-Owner. “It completes our lineup of fine products at a variety of price points.”

Much like TDSW, Sierra Pacific is family owned and committed to making their buying process a true partnership for all involved. They are responsive, easy to work with and always have their customers’ best interests in mind.

A black finish allows the windows to stand out among the brick finishes on this home

Sierra Pacific Windows is owned by Sierra Pacific Industries, and are made using lumber harvested from the company’s 1.9 million acres of timberland in California and Washington. As the largest vertically integrated window manufacturer in the world, their seed-to-window manufacturing approach is a reflection of their dedication to sustainability and product integrity. Sierra Pacific plants every seed, manages every acre of land and harvests every piece of lumber used in their products.

TDSW will work with you to pick the best products for your project. Our New Construction team is here to help whether you are interested in Sierra Pacific or the many other products we offer. Give us a call to talk about your upcoming project and how we can help!

Icy Windows and Doors: The Cobbler’s Children Need New Shoes

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We’ve all heard the old adage about the cobbler who is so busy providing shoes for everyone in the town that his own children do not have adequate footwear. We seem to have a cobbler in our midst, Laurie Scarborough, our co-owner. This is the story of her older windows and door.

Written Sunday, New Year’s Eve, temperature 16°

Like you, my husband Kevin and I are weathering this icy-cold blast this freezing New Year’s Eve in Kentuckiana. Today, our 1960s-built home turned up some interesting problems before we were out of our pajamas.

In the spirit of keeping this post to windows and doors, I won’t mention the near miss in our laundry room, and the almost frozen pipe. I know many have experienced those in the last week. The real reason for this message is to share the problems we noticed with the older windows and doors in our home. We hope that it helps those of you with similar issues.

It might be time to replace this huge window.

We have been updating our home over the last few years and have one more window to replace. It’s an architectural element on the front of the house — a huge 14’ x 12’ bow window. Bow windows are designed to create space by projecting beyond the exterior wall in an arch. It has been the topic of many conversations both at home and in the office — how to replace it, with what will it be replaced, and the proverbial ‘when.’ We have caulked, painted and babied the window for as long as possible. The real impact of this wall-length window to our heating bill and physical comfort has become very evident during this cold snap.

The window is single-pane glass. It’s been so cold this week that the internal humidity is freezing on the inside of the window. Ultimately this moisture causes the paint, glazing, and wood to deteriorate. This means wood rot! With wood rot you generally experience drafts and, if the rot is extensive, a strong wind could blow the glass out. 

If you see problems like these pictures, it’s time to have your windows replaced.

TIP from this local window and door dealer: You do not have to replace all your windows at the same time.  We have replaced our windows and doors over the course of many years. You can too.

Wait – the door too?

Unfortunately, this window is not the only issue that presented itself with the cold. Our front door is 30+ years old. For the first time we discovered ice on our threshold (at the bottom of the door.) 

The threshold is brass and the weather stripping on the bottom of the door is also metal. Although we don’t feel a draft, the metal conducts the freezing temperature. This, combined with the internal humidity, causes icing on the interior section of the threshold. In addition, we have seal failure in the decorative glass. Ice buildup can be seen there too.

A new door system with a threshold and “compression” weather stripping, made with composite and synthetic materials, will quickly solve these problems. Today’s doors are very energy efficient.

With all of these developments, we have been working on plans to update the front of our home — both the bow window and the front entry door.

Before & After: Door Expertise Makes A Difference

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We encountered a situation where the wrong door was used for a new home resulting in door failure after only seven years…

Read more